Strategic communications insights for the moments that matter.

The right message starts with a clear understanding of the moment. Formation PR & Brand shares insights to help mission-driven leaders make strategic communications decisions that strengthen trust, protect reputation and move their organizations forward.

LATEST INSIGHT

Why your communications team needs the whole picture before you need the message

Strong communications counsel depends on context. Bringing communications in early helps organizations manage risk, protect trust and decide what to say or whether to say anything publicly.
Sarah Broberg
VP, Strategic Communications
Communications Strategy

Why your communications team needs the whole picture before you need the message

Strong communications counsel depends on context. Bringing communications in early helps organizations manage risk, protect trust and decide what to say or whether to say anything publicly.
Sarah Broberg
VP, Strategic Communications
Crisis, Reputation & Trust

Trust isn’t built by playing it safe: Why authentic communication and proximity matter more than ever.

Trust is not built through polish, neutrality or message control alone. It grows when leaders listen closely, exercise sound judgment and communicate with authenticity, evidence and proximity to what people are experiencing.
Erica McArthur
President, Formation PR & Brand
Communications Strategy

Strategic communications doesn’t have to be complicated: Why intentionality matters more than complexity.

Strategic communications is less about complexity than intentionality. The strongest strategies start with a clear understanding of the situation, the people involved and what communication needs to accomplish — then create the structure to anticipate what happens next.
Erica McArthur
President, Formation PR & Brand
Crisis, Reputation & Trust

Beyond the panic button: why crisis communications is an operational discipline.

Crisis communications does not begin when something goes wrong. It begins with listening, preparation and disciplined decision-making that help leaders understand risk, protect trust and respond with clarity when the stakes are high.
Erica McArthur
President, Formation PR & Brand